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All Branches and Offices are Open - Tuesday, January 23

All branch and office locations are open for normal business hours! Please visit Locations for details!

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Level9 Testing on 10/27

Branches Closed Saturday, January 20, due to Inclement Weather & Dangerous Road Conditions

Our Call Center is open for normal business hours: 8:30 AM to 1:00 PM. Please call (865) 544-5400 or visit Contact Us.

AutoSMART Maintenance:

Due to scheduled maintenance, AutoSMART Vehicle Search will have intermittent access from 12 - 4 AM on Tuesday, March 14.

SPECIAL HOLIDAY HOURS

All Credit Union locations will be closed Monday, October 13, in observance of Columbus Day. 

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SPECIAL HOLIDAY HOURS

All Credit Union locations will be closed Tuesday, November 11, in observance of Veterans Day.

Stay Alert for Scams and Fraudsters!

You are the first line of defense against fraudsters. If you suspect card fraud activity on your card, call (865) 544-5400 and press option "4". 

Top Questions

Top Questions

  • WHO CAN JOIN 1 KNOXVILLE TVA EMPLOYEES CREDIT UNION?

    Membership with KTVAECU® is available to anyone who lives, works, worships, attends school, owns a business, or has eligible family in any of these counties: Blount, Hamblen, Jefferson, Knox, Loudon, Roane, Sevier, Sullivan, and Johnson City. JOIN TODAY!

  • WHAT IS THE DIFFERENCE BETWEEN CREDIT UNIONS AND BANKS?

    Credit unions are unique in that they are completely member-controlled. When you become a Member of KTVAECU®, you also get a say in the decisions we make. Your guidance helps keep us on the right track!

    Structure/Philosophy — Not for profit, but for service.

    Ownership — Member-owned and controlled.

    Earning — All profits are returned to members in the form of new products, additional services, lower fees, and expanded locations.

    Banks are controlled by profits and shareholders. They are typically more “corporate,” meaning their decisions are made by boards and committees rather than their customers.

    Structure/Philosophy — Banks are corporations, which exist to earn a profit for shareholders.

    Ownership — Shareholder (investor) owned and controlled.

    Earning — All profits are distributed to the stockholders in proportion to the number of shares owned.

  • HOW DO I SEE WHEN BRANCHES ARE OPEN?

    Branch hours vary by location. To find your closest branch and its hours, visit the Locations page.

  • WHAT IS THE CREDIT UNION'S ROUTING NUMBER?

    A routing number is a nine-digit number assigned to a bank or credit union. Think of it as our Credit Union's numerical address that allows it to send and receive money from other financial institutions. The routing number for Knoxville TVA Employees Credit Union is 264279567.

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Disclosures

1 To join the Credit Union, you must meet membership requirements. Fees may apply. Some restrictions may apply. Ask for details.

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4 Apple®, the Apple logo, iPhone, iPad, Apple Pay, Touch ID are registered trademarks of Apple Inc. Adding, storing, and using your debit or credit card number in Apple wallet means you accept and agree to abide by the terms and conditions. You are solely responsible for maintaining the confidentiality of your Apple credentials and means to access this application. Knoxville TVA Employees Credit Union is not responsible for the service, quality, performance, or accuracy regarding Apple Payment Services, only for supplying information securely to the digital wallet provider to allow usage of your debit or credit card in the digital wallet. Apple Payment Services or other third parties such as wireless companies or data service providers may charge you fees.

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