All Branches and Offices are Open - Tuesday, January 23

All branch and office locations are open for normal business hours! Please visit Locations for details!

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Level9 Testing on 10/27

Branches Closed Saturday, January 20, due to Inclement Weather & Dangerous Road Conditions

Our Call Center is open for normal business hours: 8:30 AM to 1:00 PM. Please call (865) 544-5400 or visit Contact Us.

AutoSMART Maintenance:

Due to scheduled maintenance, AutoSMART Vehicle Search will have intermittent access from 12 - 4 AM on Tuesday, March 14.

SPECIAL HOLIDAY HOURS

All Credit Union locations will be closed Monday, October 13, in observance of Columbus Day.

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SPECIAL HOLIDAY HOURS

All Credit Union locations will be closed Tuesday, November 11, in observance of Veterans Day.

Stay Alert for Scams and Fraudsters!

You are the first line of defense against fraudsters. If you suspect card fraud activity on your card, call (865) 544-5400 and press option "4".

Control My Card by KTVAECU^®
¹

Control My Card

More Control and Convenience

Control My Card by KTVAECU gives you more card security at your fingertips. You decide when, where and how your cards work. It easy, just turn cards on or off, set limits, and get alerts with every swipe. Plus, add your card to your digital wallet so you always have it with you! Now that’s convenience!

Get started with Control My Card:

Log in to digital banking
Choose Cards from the navigation menu
Select your card, then Control My Card
Press Add Card
Enter your card number and select Continue
Verify your card, and you're set

DOWNLOAD THE APP

Phone and Card

Turn Your Card On/Off

Turn cards on or off whenever you need.

View Your Digital Card

View your full card number securely for 99 seconds.

See Card on File

View which businesses have your card information stored in their system.

Add Cards to Your Digital Wallet

Always have your cards when you add them to your digital wallet.

Customize Controls and Alerts

Set merchant, location, and transaction limits. Plus, get real-time alerts for card activities.

Add Travel Plans

Add your travel plans to make sure your cards work smoothly on the go!

Change your PIN

Change your PIN anytime!

View Your uChoose Rewards® Points Balance

Earn uChoose Rewards Points every time you use your card. Check your balance and redeem points for travel points, gift cards, and more. Learn more.

Set Travel Plans

Keep your cards ready to use and your travel uninterrupted. Add your travel plans in digital banking before you travel, so your cards work wherever life takes you.

Log in to digital banking
Select Cards from the navigation menu
Choose your card, then select Control My Card
Choose Manage Travel Plans
Add Travel Plan
Press Submit

Disclosures

¹ Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier. Ask for details. Control My Card by KTVAECU® is a registered trademark of Knoxville TVA Employees Credit Union. Available to qualifying Members.