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All branch and office locations are open for normal business hours! Please visit Locations for details!
Level9 Testing on 10/27
Our Call Center is open for normal business hours: 8:30 AM to 1:00 PM. Please call (865) 544-5400 or visit Contact Us.
Due to scheduled maintenance, AutoSMART Vehicle Search will have intermittent access from 12 - 4 AM on Tuesday, March 14.
All Credit Union locations will be closed Monday, October 13, in observance of Columbus Day.
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All Credit Union locations will be closed Tuesday, November 11, in observance of Veterans Day.
You are the first line of defense against fraudsters. If you suspect card fraud activity on your card, call (865) 544-5400 and press option "4".
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1Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier. Ask for details. Control My Card by KTVAECU® is a registered trademark of Knoxville TVA Employees Credit Union. Available to qualifying Members.
2Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier. Pay-A-Person uses Payrailz to send funds and is a trusted, third-party partner of Knoxville TVA Employees Credit Union. Full disclosure available at tvacreditunion.com/payaperson-disclosure.
3Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier. Credit Score does not apply to business accounts.
4Fee for loan payments made online through Make A Payment is $5.00 per payment. Effective August 12, 2022, $5.00 per payment fee is waived when payments are made using Make A Payment online/mobile link for KTVAECU Visa(R) Platinum and KTVAECU Business Visa credit cards. Some restrictions may apply. Ask for details.
5Some restrictions may apply. Ask for details.
6Available to qualifying Members. Some restrictions may apply. Ask for details. Your account must be in good standing with the Credit Union. Funds must be available in the account at the time the order is placed. Cards will not be ordered if funds are not available. Fees apply.
7Some restrictions may apply. Message and data rates may apply from your wireless carrier. Ask for details.
8Receive a paper statement in the mail for $2.00 per month or enroll in free eStatements (electronic statements). Members under the age of 18, Senior Member Accounts, and department SSI excluded. Ask for details.
9Debit cards must be used as “CREDIT” to earn rewards. CREDIT transactions will not earn rewards when processed on a debit network; KTVAECU assumes no liability for transactions processed by the merchant on a debit network. The minimum uChoose Rewards points to redeem for business & consumer credit cards is 1,000 points; the minimum for consumer debit cards is 2,500 points. Not valid on KTVAECU business debit cards. Available to qualifying Members. Some restrictions may apply. Ask for details. uChoose Rewards is a registered trademark of Fiserv, Inc. Business debit cards do not qualify for uChoose Rewards points.
10Some restrictions may apply. Ask for details. Effective May 1, 2021, the fee for loan payments made online through Make A Payment is $5.00 per payment. Debit card must be used as “CREDIT” to earn rewards. CREDIT transactions will not earn rewards when processed on a debit network; KTVAECU® assumes no liability for transactions processed by the merchant on a debit network. Not valid on KTVAECU business debit cards. Available to qualifying Members. uChoose Rewards® is a registered trademark of Fiserv, Inc. The minimum uChoose Rewards points to redeem for business & consumer credit cards is 1,000 points; the minimum for consumer debit cards is 2,500 points. Business debit cards do not qualify for uChoose Rewards points. Message and data rates may apply. Not all wireless carriers support FTEU (Free To End User) texting. If your carrier does not support these texts, you will continue to receive phone calls if unusual activity occurs on your card. The use of online calculators does not guarantee credit or accuracy applicable to your specific circumstances. Subject to change.